Help and questions
English · Norsk · Svenska · Dansk · Íslenska
Short answers to the questions we get most. Still stuck? Write to support@veldi.app.
What is Veldi, and what does it cost?
Veldi keeps track of everything you own that has value, needs looking after or costs money: your home, cabin, car, boat, bikes, electronics and more. For each one you can record its value, loans, insurance, expenses, income and maintenance, and Veldi reminds you when something is due.
Veldi is free to use today. If we introduce a paid plan later, our first 100 users keep full access free for good.
Which countries and languages are supported?
The app is available on Google Play in Iceland, Norway, Sweden and Denmark, and the iPhone app is on its way. The web app at app.veldi.app works anywhere.
Veldi is available in English, Norwegian, Swedish, Danish and Icelandic. You can record values in any of the supported currencies, including NOK, SEK, DKK, ISK and EUR.
Is my data safe, and where is it stored?
Your data is stored and processed in the EU (Ireland) on Amazon Web Services. Everything is encrypted in transit (TLS) and at rest (AES-256), and uploaded files sit in encrypted storage that only your account can access. We don't sell your data or show ads. The full details are in our Privacy Policy.
Can I use Veldi on both my phone and the web?
Yes. Sign in with the same account in the app and at app.veldi.app, and you'll see the same assets and records in both. Changes show up everywhere.
How do I add an asset, loan, insurance or expense?
Go to Assets and tap Add asset. Open the asset to add its loans, insurance, expenses, income, maintenance and documents.
To log an expense or a maintenance job quickly, tap the ⚡ button in the middle of the bottom bar, pick the asset, and save.
How do reminders work, and how do I turn email reminders off?
Veldi reminds you about upcoming maintenance, fixed-rate loan periods ending and insurance renewals. Upcoming items appear on your dashboard, and the app can also notify you on your phone.
If you turn on reminder emails, we send one email when an item comes due, not one every day. You can switch each of these on or off under Settings → Reminders.
Can I attach receipts and documents?
Yes. On an asset or record you can take a photo, choose one from your gallery, or attach a PDF, such as a receipt, contract, insurance policy or service report. Files can be up to 25 MB each.
How do I change the currency or language?
Go to Settings → Preferences, choose your default currency and language, and tap Save changes. The new currency is used for new records. Records you've already saved keep the currency they were entered in.
How do I export my data?
Go to Settings → Export Data. You get one Excel file with a sheet for each kind of data: assets, loans, insurance, expenses, income, maintenance and maintenance schedules.
How do I delete my data or my account?
Go to Settings → Danger Zone:
- Delete all data erases every asset, record and uploaded file, but keeps your account so you can start fresh.
- Delete account permanently removes your account and all your data, and signs you out.
If you can't sign in any more, write to support@veldi.app from the email address on your account and we'll delete it for you.
I forgot my password, or can't sign in with Google or Apple. What now?
On the sign-in screen, tap Forgot password? and we'll email you a code to set a new one. If you signed up with Google or Apple, you don't have a Veldi password: tap Continue with Google or Continue with Apple instead.
If you sign in with Google or Apple using the same email address as an existing Veldi account, the two are linked into one account. Still stuck? Write to support@veldi.app and tell us which email address you use.